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Steven Alexander

Vice President, Enterprise Contact Center Strategy & Operations · Stanford Health Care

San Francisco Bay AreaLinkedIn ↗

Steve Elo

43

#33 of 966 tracked Steves

Companies Founded

Company
Xand Technology Partners LLC

Education

  • Carnegie Mellon University - Tepper School of Business MBA/MSIA, Operations, Information Systems Management, Marketing (1999)
  • The Wharton School BS/BA in Economics, Finance, Decision Sciences, Political Science (1993)
  • Radford High

Employment

  • Stanford Health CareVice President, Enterprise Contact Center Strategy & Operations 2015–present
  • Xand Technology Partners LLCFounder & Managing Director - Contact Center Strategy Practice 2010–2015
  • Shutterfly, IncDirector of Customer Operations & Systems Development 2010–2015
  • ExpediaLead Product Manager, Global Customer Operations & Self-Help 2008–2010
  • JPMorgan Chase & Co.First Vice President - Home Loans Servicing Contact Center PMO & Small Business Banking CRM 2003–2008
  • Diamond Management & Technology ConsultingSenior Manager, Business Strategy & IT Analytics 1999–2003
  • CitiTechnical Management Associate 1998–1998
  • Deloitte & Touche, LLPSenior International Economics & Tax Consultant 1995–1997
  • Board of Governors of the Federal Reserve SystemSenior Financial Systems Analyst 1994–1995
  • McMaster-Carr Supply CompanyManager of International Marketing, Logistics, and Customer Care 1993–1994